Cookie Policy

Last Updated: July 19, 2026

1. About This Policy

This Cookie Policy applies to the website operated by Guzman y Gomez (referred to as "we", "us", or "our") and accessible at guzminagomez.com. This policy is designed to provide you with clear and transparent information about the cookies we use, why we use them, and how you can control them.

This Cookie Policy should be read alongside our Privacy Policy, which provides broader information about how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We are committed to transparency about our data practices and to giving you meaningful control over your online experience. If you have any questions about this policy, please contact us using the details provided at the end of this document.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-connected device when you visit a website. They are widely used by website owners to make their websites work more efficiently, to improve user experience, and to provide reporting information.

Cookies set by the website owner (in this case, Guzman y Gomez) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website, such as advertising, interactive content, and analytics. The parties that set these third-party cookies can recognise your device both when it visits the website in question and also when it visits certain other websites.

2.1 How Do Cookies Work?

When you visit our website for the first time, our server sends a cookie to your browser, which stores it on your device. The next time you visit our website, your browser sends the cookie back to our server, which recognises your device and can tailor your experience accordingly. Cookies do not typically contain information that personally identifies you; however, the personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies can be session cookies, which are temporary and are deleted when you close your browser, or persistent cookies, which remain on your device for a set period of time or until you delete them manually.

3. Types of Cookies We Use

We use the following categories of cookies on our website:

3.1 Strictly Necessary / Essential Cookies

These cookies are essential for our website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in to your account, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website may not work properly as a result. These cookies do not store any personally identifiable information.

3.2 Analytics and Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance. We primarily use Google Analytics for this purpose.

3.3 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. Functional cookies may remember your language preferences, your location, your login details, and other customisations you make to your experience on our website.

3.4 Advertising and Targeting Cookies

These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. We use Google Ads and may use social media advertising platforms including Meta (Facebook) for these purposes.

4. Specific Cookies We Use

The table below provides detailed information about the specific cookies used on guzminagomez.com:

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to distinguish users. Analytics 2 years
_gid Google Analytics Registers a unique ID that is used to generate statistical data on how the visitor uses the website. Used to distinguish users on a daily basis. Analytics 24 hours
_gat Google Analytics Used by Google Analytics to throttle request rate, limiting the collection of data on high-traffic sites. Analytics 1 minute
_gcl_au Google Ads Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Stores and tracks conversions. Advertising 90 days
_fbp Meta (Facebook) Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. Advertising 3 months
_fbc Meta (Facebook) Stores last visit information and tracks Facebook ad click identifiers for attribution purposes. Advertising 2 years
cookieconsent_status Guzman y Gomez Stores your cookie consent preferences so you are not asked to consent on every visit to our website. Essential 1 year
session_id Guzman y Gomez Maintains your session while you browse our website, enabling core functionality such as the online ordering system and menu navigation. Essential Session
cart Guzman y Gomez Stores the contents of your online order cart so your selections are not lost if you navigate away from the page. Functional 7 days
user_preferences Guzman y Gomez Remembers your preferences such as your preferred location, dietary filter settings, and language choices. Functional 6 months
_ga_[ID] Google Analytics (GA4) Used to persist session state in Google Analytics 4 (GA4), tracking user interactions and engagement across sessions. Analytics 2 years

Please note that the list of cookies above may be updated from time to time as our website functionality and third-party partnerships evolve. We encourage you to check this policy periodically.

5. Third-Party Cookies and Services

In addition to our own cookies, we may use various third-party services that set their own cookies on our website. We have listed the most significant ones below:

5.1 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to help us analyse how users use our website. The information generated by the cookie about your use of our website (including your IP address, which may be anonymised) will be transmitted to and stored by Google on servers which may be located outside of Australia. Google will use this information on our behalf to evaluate your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.

For more information about Google Analytics cookies, please visit: Google Analytics Cookie Usage.

5.2 Google Ads (formerly Google AdWords)

We use Google Ads to advertise our products and services online. Google uses cookies to serve ads based on a user's prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our website and/or other sites on the internet.

5.3 Meta (Facebook) Pixel

Our website may use the Meta Pixel, a piece of code that allows us to measure the effectiveness of our advertising by understanding the actions people take on our website. We use the Meta Pixel to serve targeted advertisements to people who have visited our website when they are browsing Facebook, Instagram, and other Meta platforms.

6. How to Manage and Control Cookies

You have the right to decide whether to accept or reject cookies (other than strictly necessary cookies). You can exercise your cookie preferences in the following ways:

6.1 Our Cookie Consent Tool

When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or customise your cookie preferences by category. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies, accept only certain cookies, or to alert you when cookies are being sent. Below are links to cookie management instructions for the most popular browsers:

Please note that if you choose to block or delete cookies through your browser settings, you may need to repeat this process each time you clear your browser history, and some functionality of our website may be affected.

6.3 Third-Party Opt-Out Tools

You can opt out of third-party advertising and analytics cookies using the following tools:

  • Google Analytics Opt-out: You can install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting your data.
  • Google Ads Personalisation: You can manage or opt out of personalised advertising from Google by visiting Google Ad Settings.
  • Meta (Facebook) Ad Preferences: You can manage your ad preferences on Facebook by visiting your Facebook Ad Preferences page.
  • Your Online Choices (Australia): You can manage behavioural advertising preferences across multiple companies at Your Online Choices AU.
  • Network Advertising Initiative: Visit the NAI Opt-Out Tool for additional opt-out options.

7. Impact of Disabling Cookies

While you have the right to disable certain cookies, doing so may have an impact on your experience when using our website. The following describes the potential impacts by cookie category:

Cookie Type Impact if Disabled
Essential Cookies Core website functionality may break. You may not be able to complete online orders, log in to your account, or use interactive features of the website. We strongly recommend that essential cookies remain enabled.
Analytics Cookies We will not be able to track how you use our website or measure the effectiveness of our content. This means we may be less able to improve and optimise the website experience for our users. Your browsing experience will not be directly affected.
Functional Cookies You may not be able to benefit from personalised features such as saved location preferences, dietary filter settings, or remembering items in your cart between sessions. You may need to re-enter preferences each time you visit.
Advertising Cookies You will still see advertisements, but they will be less relevant to your interests. Disabling these cookies does not reduce the number of advertisements you see; it only affects their relevance.

8. Cookies and Australian Privacy Law

In Australia, the collection and handling of personal information through cookies is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), administered by the Office of the Australian Information Commissioner (OAIC). Where cookies collect or are linked to personal information about identified individuals, we handle such information in accordance with our Privacy Policy and our obligations under Australian privacy law.

While Australia does not currently have a specific cookie law equivalent to the European Union's ePrivacy Directive, we are committed to best practice standards of transparency and user control in respect of our cookie practices. We also monitor developments in Australian data protection law and will update our practices accordingly.

9. International Data Transfers

Some of the third-party services we use, such as Google Analytics and Meta, may transfer and process your data outside of Australia. When we use these services, we take steps to ensure that appropriate safeguards are in place to protect your personal information. For more information about international data transfers and your rights, please refer to our Privacy Policy.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting a notice on our website or by updating the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

Your continued use of our website after any changes to this Cookie Policy will constitute your acceptance of those changes, subject to any additional consent requirements that may apply under applicable law.

11. Contact Us

If you have any questions, concerns, or requests relating to this Cookie Policy or our use of cookies, please do not hesitate to contact us using the details below:

Guzman y Gomez

We aim to respond to all enquiries within 5 business days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.